We currently have the following vacancies:
CUSTOMER CARE ADVISER - FRENCH: Fairford, Gloucestershire
Salary £15,000 per year.
A vacancy has arisen for a full-time Customer Care Adviser fluent in spoken and written English and French.
The Ideal Candidate will be a self-motivated team player with good PC skills.
Hours - 09: 00 to 17:30, 5 days per week (including Saturday on Rota).
Key responsibilities:
Investigate and respond effectively and promptly in French and English to enquiries from our customers.
To provide French/English translations as required.
To monitor and record online performance as required.
Assist wherever possible in the smooth and efficient running of the Customer Care Department.
Desirable Skills/Experience:
Previous customer care experience.
Excellent PC skills including Outlook, Word, Excel.
Contact:
Gina Pursch
Customer Care Supervisor
The Paperback Shop.co.uk Ltd
Units 22-26 Horcott Industrial Estate
Horcott Road
Fairford
GL7 4BX
Customercare@paperbackshop.co.uk
01285 712917
SHIFT SUPERVISER: Fairford, Gloucestershire
Salary £18,000 per year
Job Description:
Shift Supervisor - Order Fulfilment/Distribution Team.
Reports directly to the Warehouse Manager.
The Ideal Candidate will be a self-motivated team player with supervisory experience, a flexible attitude and good PC skills who is fluent in both spoken and written English.
Key responsibilities:
Supervise and motivate their team to achieve excellent performance levels.
Monitor and prioritize work flow to ensure all collection deadlines are met.
Ensure compliance with company procedures and fire/safety policies.
Maintain a clean, tidy and safe working environment.
Desirable Skills/Experience:
Previous experience in a distribution environment.
Forklift truck driving certificate.
First aid/manual handling training.
This is a new, full-time, permanent role.
Contact:
Alison Evans
Warehouse Manager
The Paperback Shop.co.uk Ltd
Units 22-26 Horcott Industrial Estate
Horcott Road
Fairford
GL7 4BX
aevans@paperbackshop.co.uk
01285 715311